You can easily shop from here
We carry cash on delivery for every product
100% Original Prodect. We are responsible for what we sell and guarantee the originality of the products. All our products are sourced directly from the brands and carry brand warranty and genuineness certificate.
We deliver within 3 km of Katwa.
Free home delivery with minimum purchase of Rs.200.
If you shop below Rs.200 you will have to pay Rs.20 delivery charge
Our Delivery time 8am to 8pm.
Order return and order cancellation can be done very easily.
Some of our selected products are returned.
Our return facility is for 1 day.
If we want to replace any product, we have to come to the store and replace it.
This replacement facility will be given only on the return product.
Tampering and damage products will never be replaced or returned.
Check all your order products at delivery and then pay your bill.

Return is the scheme provided for the convenience of the customer in the terms of which the option of exchange, replacement and/or refund is offered according to the categories. All products listed under a particular category may not have the same returns policy. And the return will accepted when all the conditions are fulfilled so do read all the conditions for the return policy.

How do I return an item purchased on Shop 24?

Shop 24 offering its customers an ’Easy return policy, wherein you can raise a return/exchange request of a product within 1 days of its delivery.
Step 1: Contact our Customer Support team via email (debraj_mondal2003@yahoo.com)/ Whatsapp- +91 8910159051 within 1 business days of receiving the order.
Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference.
Step 3: We will pick up the products within 1-2 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels, and barcodes intact.

Which items cannot be returned/exchanged?

Returns will not be accepted under the following conditions:
Product is damaged due to misuse/overuse
Returned without original packaging including, price tags, labels, original packing, freebies, and other accessories or if original packaging is damaged.
Serial Number is tampered with.
Defective products that are not covered under Seller/Manufacturer’s warranty
Correct Product: There is no change in the product same product has to be returned by the customer.
Complete Product: All the accessories freebies and combos should be present in the box during the return.
Unused product: The product should be unused, unwashed, unsoiled, without any stains, and with non-tampered quality check seals/ warranty seals.
Undamaged Product: The product should be undamaged and without any scratches, dents. The product’s original packaging/ box should be undamaged.Products that can’t be returned.

Cancellation Policy:

Cancellation Allow only before shipment.
If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on debraj_mondal2003@yahoo.com or call us/Whatsapp on +91 8910159051. (10.00AM-5.00PM).
In such cases, the order will be canceled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.

Privacy Policy for Shop24

At www.shop.rgssm.in, accessible from https://www.shop.rgssm.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.shop.rgssm.in and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.shop.rgssm.in. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our webste
Improve, personalize, and expand our webste
Understand and analyze how you use our webste
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files

www.shop.rgssm.in follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, www.shop.rgssm.in uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of www.shop.rgssm.in
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.shop.rgssm.in, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that www.shop.rgssm.in has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

www.shop.rgssm.in’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
www.shop.rgssm.in does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Terms & Conditions

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